1. Public Image

Dawson Creek Food Bank Society is reliant on our community, the agricultural sector, and various organizations. We are committed to fostering positive public relations by acting with integrity, responsibility, and respect in all interactions. We believe in building partnerships rooted in service and mutual care.

2. Charity

No individual shall benefit from food bank resources or supplies unless these are not able to be utilized by the charity. We are stewards of the generosity shared with us.

3. Confidentiality

We are committed to protecting the privacy of our donors, volunteers, and clientele. Any volunteers, board members, staff and non-board members will be required to sign a Confidentiality Agreement.

4. Honesty

We must be transparent in our marketing, advertising, and communication with our community and supporting public. Truthfulness and accountability are core to who we are.

5. Customer Service

Our food bank prioritizes excellent customer service rooted in compassion and Christian values. All volunteers and staff are called to treat each person with respect, to listen with genuine care, and to show sincerity, empathy, patience, and attentiveness. Our service values include caring, quality, integrity, teamwork, compassion, enthusiasm, confidentiality, and accountability.

6. A Welcoming Community

We understand that it is challenging for community members to seek assistance. We are deeply committed to creating a warm, judgment-free environment where everyone is welcomed and valued. Patience and compassion are essential when engaging with individuals facing challenges. Inspired by Christ’s example of unconditional love, we aim to ensure every person leaves feeling supported, respected, and better than when they arrived.


Dawson Creek Food Bank Society (previously known as St. Marks Food Bank) recognizes and adheres to The Ethical Food Banking Code of Food Bank British Columbia.

7. Food Banks BC Ethical Code

Food Banks BC and its members believe that everyone in BC has the right to physical and economic access, at all times, to sufficient, safe, and nutritious food which meets their dietary needs and food preferences. As part of this commitment, Food Banks BC and its members and associated agencies agree to abide by the following set of ethics:

  1. Provide food and other assistance to those needing help regardless of race, national or ethnic origin, citizenship, colour, religion, sex, sexual orientation, gender identity, gender expression, income source, age, and mental or physical ability.
  2. Treat all those who access services with the utmost dignity and respect.
  3. Implement best practices in the proper and safe storage and handling of food.
  4. Respect the privacy of those served and maintain the confidentiality of personal information.
  5. Not sell donated food.
  6. Acquire and share food in a spirit of cooperation with other food banks and food programs.
  7. Strive to make the public aware of the existence of hunger and the factors that contribute to it.
  8. Recognize that food banks are not a viable long-term response to hunger and devote part of their activities to reducing the need for food assistance.
  9. Represent accurately, honestly, and completely their respective mission and activities to the larger community.